At Velora, we understand that running a successful healthcare practice involves more than just billing and collections. It requires support systems that improve operational efficiency, ensure compliance, and enhance the overall patient experience. That’s why we offer a comprehensive suite of Value Added Services—a set of specialized solutions designed to complement your core operations and maximize the performance of your medical practice.

Our Value Added Services go beyond the basics of revenue cycle and administrative support. From advanced eligibility checks to coding and audits, Velora helps you bridge the gap between compliance, technology, and workflow optimization.

Let’s dive into the core offerings under our Value Added Services umbrella:

1. Advanced Eligibility Checking

One of the most common causes of delayed or denied claims is inaccurate or outdated insurance information. Velora’s Advanced Eligibility Checking solution proactively verifies patient coverage before services are rendered.

Key Benefits:

• 🔍 Real-Time Insurance Verification: Confirm patient eligibility, plan details, co-pays, deductibles, and covered services in advance.
• 🧾 Benefits Breakdown: Detailed reports including plan limitations, prior authorization requirements, and effective dates.
• 📉 Denial Prevention: Minimizes claim rejections due to coverage issues or terminated policies.

We integrate advanced tools and payer portals to deliver fast, accurate verification so your front office staff can focus on patient care, not chasing insurance details.

2. Data Migration

Transitioning from one system to another can be daunting, especially when patient health data and billing records are involved. Velora offers secure, seamless Data Migration services to help you move your information without losing integrity or productivity.

Our Approach:

• 📦 Complete Data Transfer: From demographics and charts to billing history and codes, we ensure nothing is left behind.
• 🔄 System Compatibility: Whether you’re migrating between EHRs, PM systems, or billing platforms, we ensure compatibility at every step.
• 🔐 Data Security & HIPAA Compliance: All migrations follow strict protocols to maintain privacy and integrity during transfer.
• 🛠️ Minimal Downtime: We schedule migrations to avoid disruption to your day-to-day operations.

Whether you’re upgrading to a modern EHR or consolidating multiple systems, Velora ensures a smooth transition with zero data loss and full regulatory compliance.

3. Medical Coding

Accurate coding is the foundation of compliant billing and full reimbursement. Velora offers professional Medical Coding Services performed by certified coders (CPC, CCS, etc.) who specialize in a variety of healthcare specialties.

Our Coding Capabilities Include:

• 📚 ICD-10, CPT, HCPCS Proficiency: We assign correct codes to diagnoses, procedures, and services to maximize reimbursements.
• 🧠 Specialty-Specific Coding: Expertise in coding for cardiology, orthopedics, neurology, behavioral health, pediatrics, and more.
• ✅ Coding Audits and Reviews: Identify undercoding, overcoding, and missed opportunities that could impact revenue.
• 🔄 Real-Time Feedback: Help your providers improve documentation with coder notes and suggestions.

Velora’s coding services ensure that your claims are accurate, compliant, and audit-ready—reducing denials and optimizing financial outcomes.

4. Practice Audit

Running a medical practice involves navigating complex billing rules, documentation requirements, and payer policies. Velora’s Practice Audit Services provide a clear picture of how your operations stack up—and where improvements can be made.

What We Cover:

• 📊 Billing & Coding Audit: Review of claim accuracy, modifier usage, and code selection.
• 📝 Documentation Review: Ensure that clinical notes support billed services, reducing risk during payer audits.
• 🔎 Revenue Leakage Detection: Uncover missed billing opportunities or common reimbursement issues.
• 💼 Compliance & Risk Management: Identify potential HIPAA, MACRA, or payer compliance issues before they become liabilities.

After the audit, we deliver an actionable report with practical recommendations for improving efficiency, compliance, and profitability.

5. Referral Authorization

Referrals are an essential part of patient care, especially in specialty practices. But managing prior authorizations and referrals can consume valuable staff time. Velora’s Referral Authorization Services take that burden off your team.

We Handle:

• 📞 Communication with Insurance Providers: Submit and follow up on referral and authorization requests.
• 📅 Tracking Expiry Dates: Monitor authorization timelines to prevent claim denials.
• 💬 Provider & Patient Coordination: Keep all parties informed on referral status and next steps.
• 📑 Documentation & Filing: Maintain accurate records of all submitted and approved authorizations.

By outsourcing referral management to Velora, you reduce administrative delays, improve care coordination, and ensure patients are seen on time—without insurance issues slowing things down.

The Velora Advantage: Beyond Standard Service

Our Value Added Services are designed to give your practice a competitive edge. Whether you’re a small clinic or a multi-specialty group, these services enhance your core systems and support sustainable growth.

Why Choose Velora’s Value Added Services?

• ✅ Certified Experts: From coders to auditors, our staff are certified professionals trained in the latest healthcare regulations.
• 🔐 HIPAA-Compliant Processes: All data handling and services adhere to strict privacy and security standards.
• 📈 Scalable Solutions: Our services grow with your practice and adapt to changes in regulation, payer rules, and patient volume.
• ⚙️ Technology-Driven Efficiency: We use automation, AI tools, and integration to eliminate manual errors and speed up turnaround.
• 🤝 Practice-Centric Approach: Every service is tailored to your unique workflows, specialties, and business goals.

Make Velora Your Strategic Partner

Whether you’re launching a new clinic, upgrading your systems, or simply trying to operate more efficiently, Velora’s Value Added Services offer the tools and expertise you need. We don’t just solve problems—we help you stay ahead of them.

From protecting revenue to improving care delivery, our services provide peace of mind and performance gains that free up your staff and boost your bottom line.

Let’s Elevate Your Practice, Together

At Velora, we’re more than just a billing and credentialing company—we’re your full-spectrum operational partner. Let our Value Added Services help you operate smarter, grow faster, and deliver better care.

📞 Get in touch today to schedule a consultation or request a custom service package that meets your unique needs.